Privacy Policy
Last updated: January 23, 2026
Introduction
At Bravo Family ("we," "our," or "us"), we take your family's privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). We are committed to protecting the privacy of all our users, especially children.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and address when you register for beta access or create an account.
- Family Information: Names and ages of family members you add to your family group.
- User Content: Tasks, achievements, rewards, and other content you create within the app.
- Communications: Messages you send to us for support or feedback.
Information Collected Automatically
- Device Information: Device type, operating system, and unique device identifiers.
- Usage Data: How you interact with our Service, including features used and time spent.
- Analytics: We use Google Analytics to understand how users interact with our website.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your beta access requests and account registration
- Send you updates, notifications, and promotional communications (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
Children's Privacy (COPPA)
Bravo Family is designed for use by families, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA) and take special care to protect children's privacy:
- We require parental consent before collecting personal information from children under 13
- Parents have full control over their children's accounts and data
- We collect only the minimum information necessary to provide the Service
- Children's data is never sold or shared with third parties for marketing purposes
- Parents can review, modify, or delete their child's information at any time
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: With trusted third parties who assist us in operating our Service (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us at the email address below.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@bravofamilyhq.com
Address: 255 S. Orange Ave, Suite 1550, Orlando, Florida 32801
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.